10 Reasons why you should book your Norfolk Island Holiday through us
For over 35 years we have specialised in promoting and bringing visitors to our home on Norfolk Island. We are dedicated to inspiring you to visit our island home on Norfolk Island. We are committed to working together with you and our community to create memorable holidays and events that deliver genuine experiences, leaving you happy, relaxed and desiring to return again.
We can think of at least 10 reasons why you should book your Norfolk Island holiday with us…
1. Locally Owned and Operated
We are the locals! Our office and agents all live on Norfolk Island. Our families have flourished on the South Pacific Island for hundreds of years, creating a unique culture of hospitality. Together we bring you the story of Norfolk Island, our home.
Plus by supporting and booking with our on-island travel agency, you are supporting our islands local economy.
2. Customer Service
We understand that your journey begins before you even arrive and it starts with the service you receive from us. Our standard is to deliver excellent service, every time. We are constantly reviewing our performance and feedback forms to ensure we are meeting the high standards we demand of ourselves.
3. Personalisation
We are ‘Real People’ and ‘Real Locals’ who seek to create ‘Real Experiences’ for each of our customers. We are not a faceless travel corporation with an endless revolving door of travel agents and customers. As passionate locals we genuinely want our customers to love our island, it’s people and experiences.
4. Experience
We’ve been in the travel business for many years and we specialise only in Norfolk Island! We know how to put together trips and what makes an itinerary work successfully. We represent only the most seasoned and reputable operators.
5. Cost
The misconception is that booking a trip with a travel agent costs you more. Not true! As a leading Norfolk Island wholesaler we have excellent buying power and then pass on our good rates to you across airfares, room rates, tours and activities.
6. Time
In today’s world of information overload there is so much content our there to wade through, it can be overwhelming and time-consuming. So much goes into booking a holiday yourself; the planning, setting dates, searching for best prices, booking, following up, reconfirming, sending payments to various locations – there is much to do. Your time is too valuable, let us make it a process whole lot easier for you.
7. Details
We make sure you have exactly what you have requested and we are very detailed oriented. We want to make sure you have the best Norfolk experience so we sweat the small stuff. We will remember if you prefer the aisle seat, if you are vegetarian, if you’re traveling for a special birthday or honeymoon or you’re allergic to nuts. As a valued client you will receive a pre-departure pack with important Island information, as well as a welcome pack when we meet you at the airport.
8. Community
As a business we value highly our community responsibilities and relationships with the Clubs and Associations that run our annual Island events and tournaments. Living on a small island, most Norfolk Island Travel Centre staff are either members of local Clubs or know the membership well.
9. Leadership
We aim to exceed expectations and continue to be the number one on-island travel agency.
10. History and Passion
“As a seventh-generation descendant of Fletcher Christian, operating a locally run business, my colleagues and I are not only dedicated to promoting our Island home – it’s our passion! We are all intimately connected to the Island’s history, lifestyle and culture and everything the Island has to offer and welcome the opportunity to share this with you.”
– Rebecca Christian, Owner of Norfolk Island Travel Centre
Whether you visit Norfolk by yourself, with family or friends, or as part of an organised (or your own) group trip, make sure to use the knowledge available from local travel agents, tour operators and visitor information services all located on the island. ‘Meeting the locals’ really is part of a Norfolk Island experience, so make sure to do so even before you travel. You’ll surely find much more than you expected on a Norfolk Island holiday!
By booking your Norfolk Island holiday package, events, accommodation, tours and attractions with us, you are assured expert advice and a great deal from a passionate local. Contact us today
I highly recommend The Norfolk Island Travel Centre. They are friendly to work with and are very, very efficient
Thank you so much for organizing our group travel, we will be there in a week and a half. I look forward to dropping in to say hi and thank you in person. – Joanne.